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Epic Video Production Privacy Policy

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Last Updated: September 26, 2025

 

Welcome to Epic Video Productions. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you purchase digital copies of performances through our website.

 

By using our site, you agree to the terms outlined below.

 

1. Information Collection and Usage​

 

​​To process your order and deliver your digital products, we may collect:

• Contact Information

• Your name, email address, billing address, and phone number.

• Order Details

• Performance titles purchased, delivery preferences, and customer notes.

• Payment Information

• We do not store your payment details. However, our third-party payment providers (such as Stripe or PayPal) securely collect and process your payment information.

• Technical Data

• Your browser type, IP address, and device information may be collected to improve site performance and user experience.

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We use your information to:

• Fulfill and deliver your digital video orders

• Communicate with you about your purchases

• Provide customer support

• Improve our website and offerings

• Send occasional updates or promotional content (you may opt out anytime)

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2. Sharing Your Information

 

We do not sell your personal information. We may share it with:

• Payment Processors to securely handle transactions

• Email Service Providers to deliver order confirmations and updates

• Legal Authorities if required by law or to protect our rights

 

3. Data Security

 

We use industry-standard security measures, including SSL encryption, to protect your data during transmission. Access to personal information is restricted to authorized personnel only.

 

4. Cookies and Tracking Technologies

 

Our site may use cookies to:

• Remember your preferences

• Track usage patterns

• Improve site functionality

You can disable cookies in your browser settings, but doing so may affect your experience.

 

5. Children’s Privacy

 

We do not knowingly collect personal information from individuals under 13 years of age. If we discover such data has been submitted, we will delete it promptly.

 

6. Your Choices

 

You may:

• Update or correct your personal information

• Opt out of promotional emails

• Request deletion of your account

To make any of these requests, please update your profile settings or use the Contact Us page on our website.

 

Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Effective date: September 26, 2025

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